Ujjwall Consultancy Services helps individuals and families find meaningful and compatible life partners through a simple, trusted and convenient matrimonial platform.
At Ujjwal Consultancy Services, we aim to provide reliable matrimonial and consultancy services. Please read this Refund & Cancellation Policy carefully before purchasing any package or service.
All package details, features, prices, validity periods, and available services are displayed to users before completing a purchase.
Users are advised to review the package details carefully before making payment.
A refund may be considered in limited circumstances, such as:
Refund requests will be reviewed individually.
Payments may generally be non-refundable once a service or package has been activated or used.
Payment for a package does not guarantee a matrimonial match, proposal, communication, marriage, or any specific outcome.
Users may request cancellation of a service by contacting Ujjwal Consultancy Services.
Cancellation does not automatically guarantee a refund. Any refund will be subject to the applicable package terms and the circumstances of the request.
If the same transaction is charged more than once due to a technical or payment-processing issue, the duplicate amount may be refunded after verification.
Once a refund is approved, the amount will generally be processed through the original payment method used for the transaction.
The time required for the refund to appear in your account may depend on the payment gateway, bank, or financial institution.
Ujjwal Consultancy Services will not generally be responsible for payments made using incorrect account details, incorrect information, or unauthorized payment methods provided by the user.
If a transaction appears to be fraudulent, unauthorized, or suspicious, we may investigate the transaction and take appropriate action, including suspension of the associated account where necessary.
To request a refund, please contact Ujjwal Consultancy Services through the contact details provided on our website.
Please provide:
Each refund request will be reviewed based on the applicable service terms, payment records, and circumstances of the request.
Ujjwal Consultancy Services reserves the right to approve or reject a refund request where permitted by applicable law and the agreed service terms.
Ujjwal Consultancy Services may update this Refund & Cancellation Policy from time to time. Any changes will be published on this page.
For any refund-related questions, please contact Ujjwal Consultancy Services through the contact information available on our website.
Ujjwall Consultancy Services helps individuals and families find meaningful and compatible life partners through a simple, trusted and convenient matrimonial platform.